How do I submit a claim to Celtic Insurance?

Medical service providers may submit a claim to Celtic Insurance Company electronically. Please contact Celtic's Clearing House ENS Health at 1-800-341-6141 for instructions to submit an electronic claim. Celtic Insurance Company is able to receive and process HIPAA-compliant EDI transactions.

Policyholders may submit a claim by mail by sending an invoice for medical services that includes the policy number. Send the original itemized bill to:

Celtic Insurance Company
Attention: Claims
PO Box 26440
Little Rock, AR 72221

You can also fax the claim information to 1-800-678-9311.

Include your certificate number (if you have a Short-Term plan, please indicate the correct certificate number for the date of service), your name as it appears on your ID card (including Jr., Sr., III, etc.), and your date of birth. Be sure the bill you are submitting includes the provider’s name, provider’s telephone number, provider’s TIN (Tax ID Number), and ICD-0 codes and CPT codes. Celtic Insurance does not require the use of a claim form.

For telephone follow-up on claims call (800) 477-7870.

See the list of Frequently Asked Questions about Celtic Insurance